Experience Threading: The Blog
Welcome to the
Threadfin blog.
This is your source for insights on employee and customer experience, and its significant impact on ArchOps, DevOps, FinOps and SecOps.
At Threadfin, we advocate for experience-led, outcome-focused solutions that create happier, faster, smarter and safer ways of getting work done. Experience Threading: The Blog gives you a glimpse inside our operations.
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Improve employee experience—and customer experience—through digital transformation
Most of us have a basic understanding of customer experience (CX) which is influenced by a customer’s perception of each and every individual interaction across

Create great experiences, enabled by digital transformation, to improve your bottom line
There’s a lot of talk about ‘experience’ these days. Whether a brick-and-mortar or online retailer, boutique hotel, sporting event, festival, amusement park ride, product, service,