EXPERT ACCESS
Infrastructure, Cybersecurity & Cloud
Close skill gaps. Accelerate projects. Reduce risk.
Extend your team with senior infrastructure, cybersecurity and cloud expertise—without the overhead of full-time staff. Modern IT environments are complex—spanning firewalls, SD-WAN, cloud connectivity, identity, endpoint managemen and compliance. Many IT teams struggle to maintain deep expertise across all these technologies, especially with senior engineers in high demand. Threadfin Expert Access closes that gap.
Through a quarterly retainer, you get certified senior engineers and architects across infrastructure, cybersecurity and cloud solutions—helping you reduce risk, improve uptime and accelerate projects without the overhead of full-time staff.
Why Expert Access?
Close skill gaps without adding headcount
IT leaders are under pressure to deliver reliable, secure environments with limited resources. Hiring full-time senior engineers across every major technology is often not realistic. Expert Access bridges this gap by giving your team direct access to certified engineers who can cover the technologies and projects that matter most.
How it works
Unified resource pool:
Hours can be applied to engineering or architectural support
Quarterly contract:
Flexible pool of hours, renewed every quarter
Scheduled work:
Predictable delivery aligned to your operational needs
Reports:
Monthly usage & activity reports to track progress & outcomes
Outcomes
With Expert Access, IT departments accelerate initiatives, prevent downtime and maintain security without the cost of hiring additional staff.
Faster issue resolution: Immediate access to senior engineers means less downtime & quicker recovery
Lower costs, better results: Avoid full-time hiring while achieving enterprise-grade stability & performance
Stronger decision-making: Use hours for strategic both day-to-day tasks and strategic planning
Predictable operations: Quarterly retainer with transparent pricing gives you budget certainty
Proactive improvement: Quarterly assessments identify risks, strengthen compliance readiness & build actionable roadmaps
Improved continuity: Escalation coverage available to keep critical systems resilient
Common Use Cases
- Firewall & network optimization: Strengthen security posture, reduce audit findings, improve uptime
WAN & hybrid connectivity: Simplify WAN, cut costs & ensure secure access across cloud & data center
Data center fabrics & load balancing: Improve application performance, resiliency & availability
Endpoint & identity protection: Harden devices & access controls to reduce breach risk
Compliance & data governance: Enforce policies for sensitivity, data loss prevention & reporting
Endpoint management: Baseline configurations, compliance checks & automated provisioning
A Predictable, Flexible Engagement Model
Every Expert Access engagement follows the same framework: a quarterly contract with a defined pool of hours, flexible application across engineering and architecture and monthly reporting for visibility. This approach keeps delivery predictable while adapting to your evolving needs.
Why Choose Expert Access?
Expert Access reduces risk, accelerates delivery and lowers costs for both IT teams and MSPs. Enterprises gain confidence that their environments are secure and resilient. MSPs extend their service capabilities while protecting margins. In both cases, Expert Access ensures that when critical expertise is required, it’s available on demand.
Reduce risk. Senior engineers help prevent outages & strengthen your security posture.
Increase uptime. Faster resolution & continuity support keep operations running.
Accelerate initiatives. Expert input shortens project timelines & removes roadblocks.
Control costs. Simple quarterly model provides enterprise expertise without the overhead of full-time hires.
